Your best phone agent,
without the wait times.

Suna handles your customer calls so you don't have to. Available 24/7 and fluent in five languages

Speaks English Mandarin  普通话 Cantonese  粵語 Japanese  日本語 Thai  ภาษาไทย

Everything a phone agent does,
without the overhead.

Suna connects to your existing product catalog and order history, and answers real questions.

Always available

Calls are answered immediately, day or night. No queue, no hold music, no missed calls during busy hours.

Multi-Languages

Suna detects what language the caller is speaking and responds in kind — English, Mandarin, Cantonese, Japanese, or Thai.

Knows your catalog

Upload your products, orders, and customer data. Suna reads it and answers questions about real stock, real prices, and real order status.

Complaint logging

When a caller has a complaint, Suna captures it and logs it to your dashboard. Your team reviews it when ready — no call to transcribe.

Live order lookup

Customers can check order status, shipping ETAs, and tracking information without speaking to a person.

Admin dashboard

One place to review call logs, manage products, handle complaints, and update your greeting and business hours.

From sign-up to live in one afternoon.

We plug right into your current setup so you can keep your existing phone number. You won't need to buy any new hardware or hire an IT team to make it work.

1

Create your account

Sign up and add your company details. Takes about two minutes.

2

Connect your data

Import an Excel file with your products, customers, and orders — or start fresh and add them manually.

3

Upload phone number

Paste in your phone number and Twilio credentials. Suna handles the webhook configuration.

4

Go live

Your number is ready. Calls from customers are answered automatically from this point forward.

Simple, predictable pricing.

Start free and scale when you need to. No hidden fees, no per-minute surprises.

Free
$0 / month

Try Suna with no commitment. Good for testing and small operations.

  • 1 phone number
  • Up to 50 calls / month
  • English only
  • Basic order lookup
  • Admin dashboard
  • Complaint logging
  • Multi-language support
Get started free
Pro
$10 / month

For teams that need full coverage — all languages, multiple lines, and priority support.

  • Up to 3 phone numbers
  • Unlimited calls
  • All 5 languages
  • Full order, product & complaint Q&A
  • Custom greeting & business hours
  • Advanced call logs & exports
  • Priority support
Get Pro

Ready to stop missing calls?

Set up your account, connect a phone number, and Suna starts answering calls the same day.

Questions? Reach us at hello@suna.la